FAQs
The Raw Lab Spa Guarantee
Our mission is to provide the best possible experience and service every time you visit, so if anything ever happens, we'll stand by our work and fix it.
For gel polish and dipping powder, if chipping, peeling or bubbling appears within 7 days of your visit, we will touch up or re-polish any affected nails at no additional charge.
Please be advised that any other services are not covered by this policy.
To schedule your covered touch up or re-polish, please call us at (267) 909-9962.
Do you offer walk-ins?
We highly reccomend booking an appointment in advance to guarantee availability, but we also accept walk-ins, on a first-come, first-serve basis, if there is availability.
You can book an appointment
online, by phone or through text message.
Do you offer dipping powder services?
We are so excited to announce that we now offer dipping powder nail treatments!
Using Emchi Nail Products, we can offer non-toxic and natural dipping powder in over 150 different colors. Plus, this odor-free treatment lasts up to four weeks, is easy to remove, requires no UV light, and does not damage your natural nail bed.
Schedule an appointment today.
How long does your manicure service last?
Typically, we estimate that our regular manicure lasts about a week, gel manicures about two weeks and dipping powder about three weeks.
Don't worry, should you run into any problems, your covered by our Raw Lab Spa Guarantee, and we'll touch up or re-polish any affected nails that are covered by our guarantee. Give us a call for more information about what's covered.